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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carlos Cahee

Carlos Cahee

January 10, 2025

5  out of  5
rating by Carlos Cahee
"Jahnese Humes was the rep i spoke with today helping me change over my coverage from state to state. She was amazing! She was able to get me taken care of providing me with the coverage i needed as well as include a great life insurance policy at a great rate. Thanks Jahnese!"
Profile photo of Daniel Coleman

Daniel Coleman

January 9, 2025

5  out of  5
rating by Daniel Coleman
"Tamara was very helpful and provided a wealth full of knowledge regarding my insurance and financial service options. I truly appreciate her and her Team!"
We responded:
"Good Morning Daniel! We are so happy to have you as a Valued Customer of ours! We are grateful that we were able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
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Grant

January 8, 2025

5  out of  5
rating by Grant
"India was great to work with and made the overall experience smooth and efficient. Will gladly continue to work with her!"
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Perry O

January 8, 2025

5  out of  5
rating by Perry O
"Wonderful experience speaking to Jahnese Humes at State Farm office of Tamara Thompson. Streamline process and very professional . Thank you for the new policy"
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Ashley Salinas

December 16, 2024

5  out of  5
rating by Ashley Salinas
"Great communication and energy! Glad I made the switch.Jahnese was so helpful and made the process very easy"
We responded:
"Good Evening Ashley! Thank you for your review. We strive to do the best we can by our customers. We are so happy that you are satisfied with your experience with Jahnese and that we were able to save you on your Auto Insurance. We are always here to help and we really appreciate your business. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
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Brooklyn Glasscock

December 10, 2024

5  out of  5
rating by Brooklyn Glasscock
"I was shopping for my auto insurance and Jahnese Humes helped me pick the policy that I wanted She was able to saved me 50% of what I was paying for the last 3years. I know we love to save money where we can So call her today She will be able to help you too. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Good Afternoon Brooklyn! Thank you for your review. We strive to do the best we can by our customers. We are so happy that you are satisfied with your experience with Jahnese and that we were able to save you on your Auto Insurance. We are always here to help and we really appreciate your business. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
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Paulette Gilchrest

December 10, 2024

5  out of  5
rating by Paulette Gilchrest
"I have spoken to Aemie and India several times in a day, they are always polite and very helpful. Their Customer Service skills are always on point. Thank you ladies fir a job well done."
We responded:
"Good Afternoon Paulette! Thank you for your review. We strive to do the best we can by our customers. We are pleased that you have had countless exceptional experiences with Aemie and India. We are always here to help and we really appreciate your business. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
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Robert “Lucio” Warner

December 4, 2024

5  out of  5
rating by Robert “Lucio” Warner
"The people in this office are very knowledgeable and friendly. Jahnese Humes helped me get the best full coverage insurance deal that fit my budget and was very patient with me while I was gathering all the information needed."
We responded:
"Good Evening Robert! Thank you for your review. We strive to do the best we can by our customers. We are always here to help and we really appreciate your business. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
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Jacki K

November 12, 2024

5  out of  5
rating by Jacki K
"Excellent service and follow up"
We responded:
"Good Afternoon Jacki! Thank you for your review. We strive to do the best we can by our customers. We are always here to help and we really appreciate your business. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
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Jayla Broussard

November 5, 2024

5  out of  5
rating by Jayla Broussard
"Excellent customer service. Super sweet and kind and extremely patient and knowledgeable about the different policies."
We responded:
"Good Afternoon Jayla! Thank you for your review. We strive to do the best we can by our customers. We are always here to help and we really appreciate your business. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
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Ross S.

October 11, 2024

4  out of  5
rating by Ross S.
"Jahnese did a great job quoting us"
We responded:
"Good Afternoon Ross! Thank you for your review. We strive to do the best we can by our customers. We’d love to receive a 5 ⭐️ review from you instead of 4 ⭐️’s. We are always here to help and we really appreciate your business. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
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Red Cortez

October 9, 2024

5  out of  5
rating by Red Cortez
"I recently had the pleasure of working with India at Tamara Thompson’s State Farm insurance agency for my auto insurance needs, and I couldn't be more satisfied with the service I received. India was incredibly knowledgeable, patient, and attentive to my specific needs. She took the time to explain all my options in detail and helped me find the best coverage at a competitive rate. Her professionalism and dedication to customer service were evident throughout the entire process. I highly recommend India to anyone looking for a reliable and trustworthy State Farm insurance agent. 10/10 would definitely recommend!"
We responded:
"Good Afternoon Red! Thank you for your review. We strive to do the best we can by our customers. We are always here to help and we really appreciate your business. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
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Richhomiejuan 11

September 24, 2024

5  out of  5
rating by Richhomiejuan 11
"They’ve made getting car insurance so easy! I would highly recommend them when shopping around!"
We responded:
"Good Afternoon Juan! We are so happy to have you as a Valued Customers of ours! We are grateful that we were able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
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Thomas Tillman

September 20, 2024

5  out of  5
rating by Thomas Tillman
"Good Customer Service and very helpful! I’ve been with Tamara since 2020 and her office is amazing. They always explain my policies in detail and protect me for all of my business insurance and cars, life, and health. Jahnese is excellent and has always be extremely patient when I don’t understand something."
We responded:
"Good Afternoon Thomas! We are so happy to have you as a Valued Customer of ours! We are grateful that we were able to assist you and that you are pleased with Jahnese and our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
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G. Gater

September 18, 2024

5  out of  5
rating by G. Gater
"Great, people. Each person in the office is so caring. Most of all, they take their time to help you understand what going on with your insurance. Please go to them for all your State Farm insurance need."
We responded:
"Good Morning G. Gater! We are so happy to have you as a Valued Customer of ours! We are grateful that we were able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
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Janet De La Cruz

September 11, 2024

5  out of  5
rating by Janet De La Cruz
"I love the service here, and prices. Jahnese is an excellent agent is always professional, and fast with quotes and very informative, she explained all the coverages and limits, so im well informed and certain of what i will purchase. also let's me know all discounts they offer, give me great rates, love to refer my friends here"
We responded:
"Good Afternoon Janet! We are so happy to have you as a Valued Customer of ours! We are grateful that we were able to assist you and that you are pleased with Jahnese and our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Profile photo of LILLIANA CERVANTES

LILLIANA CERVANTES

September 11, 2024

5  out of  5
rating by LILLIANA CERVANTES
"Amazing staff, absolutely recommend 10/10 customer service !!"
We responded:
"Good Morning Lilliana! We are so happy to have you as a Valued Customer of ours! We are grateful that we were able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Profile photo of Shakeera Cox

Shakeera Cox

September 11, 2024

5  out of  5
rating by Shakeera Cox
"I had such a wonderful experience with my agent her name is India I had just switched over to the state of Texas she gave me a quote one day I was steady shopping a round to find the not only the best quote but the best policy as well!!! & she explained everything detail by detail even tho i called her back a million times she never got aggravated with me she has great customer service even when I arrived at the store & met her i felt so welcomed to State Farm i felt like family the whole staff was nice to me & my little terrible 1yr old😂everyone helped out when i visited they laughed they were kid friendly it’s definitely a 10/10 I would recommend this location any day thanks again!!!"
We responded:
"Good Morning Shakeera! We are so happy to have you as a Valued Customer of ours! We are grateful that India was able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Profile photo of Zakiyyah Muhammad

Zakiyyah Muhammad

September 11, 2024

5  out of  5
rating by Zakiyyah Muhammad
"Very pleased with the exceptional service from Tamara Thompson's State Farm agency! Tamara has been very professional, knowledgeable and helpful in guiding me the best plan for my needs. Her team is also professional and has made efforts finding me the best rates and discounts. I highly recommend!"
We responded:
"Good Morning Zakiyyah! We are so happy to have you as a Valued Client of ours! We are grateful that we were able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Profile photo of Michael King

Michael King

September 10, 2024

5  out of  5
rating by Michael King
"Spoke with Tamara's team regarding home and auto policy quotes. Customer service was great!! Jahnese and Josh were both very patient to answer my questions and assist me"
We responded:
"Good Morning Michael! We are so happy to have you as a Valued Customer of ours! We are grateful that Jahnese and Josh were able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Profile photo of Kaay Htx

Kaay Htx

September 10, 2024

5  out of  5
rating by Kaay Htx
"Answered all my questions and concerns! Explain everything to me very well! Great service. Thank you."
We responded:
"Good Morning Kaay! We are so happy to have you as a Valued Customer of ours! We are grateful that we were able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Profile photo of P Jake

P Jake

September 3, 2024

5  out of  5
rating by P Jake
"Awesome service!! Jahnese at the Tamara Thompson Statefarm insurance agency was very helpful and immediately helped me with securing insurance for my vehicle. By the end of the call my insurance cards were sent to me and I was fully insured. She paid attention to the details I needed and provided options for other insurance products that would benefit me! Thank you for securing a price for my insurance that was half the cost of Allstate! Looking forward to being a longtime customer!"
We responded:
"Good Afternoon P Jake! We are so happy to have you as a Valued Customer of ours! We are grateful that Jahnese was able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Profile photo of Azure Gomez

Azure Gomez

July 24, 2024

1  out of  5
rating by Azure Gomez
"UPDATE: I've now received an email from the office about a past due payment when, again, I cancelled everything last month & even contacted corporate to cancel. In response to the response - I know it takes time to process. When I called corporate, those changes had never been put in at all & the phone agent finally began processing things for me. I had never had an issue with State Farm until I had to use an in-person agent. I bought a new car and it took weeks of me calling regularly to get my vehicle updated with Tamara's office. I moved and changed my renter's policy address last month and that was never updated. I cancelled both auto and renters on the 13th, and they only processed my auto cancellation, even though I confirmed three times both policies were cancelled. When I could finally speak to a corporate agent, that's when I was able to get anything changed, but my address STILL was not updated an entire month later, even though I had called with the new one and emailed it. I will never return to State Farm after using Tamara as my agent. And no, I don't want anyone reaching out to me to fix things. I'm fed up with trying to talk to y'all."
We responded:
"UPDATE RESPONSE: Sorry Azure but that is false information! Your policies were in fact cancelled effective when you requested it. We wish you well! Good Morning Azure! I’m so sorry about your bad experience at my office. I was not aware of this issue and I wish that I was so I could’ve addressed your concerns myself. Upon speaking to Aemie our Customer Service Manager about your concerns she forwarded an email that was sent to you 06/13 addressing your concerns and was very apologetic. I have forwarded you this email I’m referencing. When we put through the request to our Service Department they work in date order and they’ve been quit behind on service request. We can’t physically make the change happen automatically, it goes through a department who handles our request to process them. I’ve never personally spoken to you which I wish I had to appease your situation. We wish you well. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Profile photo of Jessica Williams

Jessica Williams

July 18, 2024

5  out of  5
rating by Jessica Williams
"I have had a time with all the storms and craziness happening in Houston lately and of all things my home insurance was due to cancel. One of the best decisions I made was working with Tamara and her team. Not only did they get me a great policy for my home I was able to lower my car insurance and use the extra funds to add more into my families life policies. When I say they are the best it’s an understatement. Thanks for your knowledge and expertise!!!"
We responded:
"Good Afternoon Jessica! We are so happy to have you as a Valued Customer of ours! We are grateful that Jahnese was able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
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Ana Garcia

July 1, 2024

5  out of  5
rating by Ana Garcia
"My husband & I love Ms. Tamara’s Office . The team lead Jahnese has been exceptional in helping us with our claim ! Very patient, knowledgeable & dedicated. We recommend this location to anyone !"
We responded:
"Good Morning Ana! We are so happy to have you as a Valued Customer of ours! We are grateful that Jahnese was able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"