State Farm® Insurance Agent Tamara Thompson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carmen Vasquez
May 2, 2025
5
out of
5
rating by Carmen Vasquez
"I couldn't of have a more nice patient and informative person name Jahnese to help me. She went through step by step. Good job! Very nice person."
Tshun Howard
May 1, 2025
5
out of
5
rating by Tshun Howard
"I have been with State Farm for 20+ years and recently had an incident to occur. I reached out to my agent and spoke with Ms. India about the incident. She was very kind, caring, and listened to my concerns. She immediately made a few phone calls to find out what was going on. This was close to closing time but she continued well after until she spoke with someone. She called me back to give me an update and requested I give her a few more days to work on the situation. I have now received a phone call as well as a text that the incident was rectified and I would be receiving what was owed to me. This put my faith back into believing there are still people out there that truly care about their clients. She could have pushed me aside but from the moment she answered the phone, she showed compassion for what I was going through. Thank you Tamara and India for taking care of your clients. I have and will continue to refer you to others!"
Cynja Johnson
April 29, 2025
5
out of
5
rating by Cynja Johnson
"Jahnese is amazing!!! I love how educating and patient she was with us."
Babers Rita
April 29, 2025
5
out of
5
rating by Babers Rita
"Jahnese has great coustomer service and her knowledge on everything was exceptional..I would refer her anyone"
cHYLA JOhnson
April 28, 2025
5
out of
5
rating by cHYLA JOhnson
"Jahnese provided excellent customer service super helpful and sweet!"
We responded:
"Good Evening Chyla! We are so happy that you had a wonderful experience with Jahnese! We are grateful that she was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
J O
April 18, 2025
5
out of
5
rating by J O
"Jahnese was a great help for me getting car insurance it was fast and easy"
We responded:
"Good Evening JO! We are so happy that you had a wonderful experience with Jahnese! We are grateful that she was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Karmelle
April 8, 2025
5
out of
5
rating by Karmelle
"Switched offices. India made the process easy. She was sweet and understanding, making my process easy. I was able and to save where I could. Would recommend."
We responded:
"Good Afternoon Karmelle! We are so happy that you had a wonderful experience with India! We are grateful that you took the time out to express your experience. I’m glad our office was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Kayla Frazier
April 7, 2025
5
out of
5
rating by Kayla Frazier
"India was very attentive and friendly. She addressed my needs and helped me find a suitable quote. She made the process quick and easy. I recommend this office of Tamara Thompson for your insurance needs."
We responded:
"Good Afternoon Kayla! We are so happy that you had a wonderful experience with India! We are grateful that you took the time out to express your experience. I’m glad our office was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Tyiese Harris
April 7, 2025
5
out of
5
rating by Tyiese Harris
"Pleasure doing business with this State Farm. I was helped by India who was very helpful with getting me a plan that fits my needs."
We responded:
"Good Afternoon Tyiese! We are so happy that you had a wonderful experience with India! We are grateful that you took the time out to express your experience. I’m glad our office was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Isabel Acevedo
April 5, 2025
5
out of
5
rating by Isabel Acevedo
"The rep Jahnese was so helpful. She was very knowledgeable. She explained everything to me. She was so patient with me. Thank you!!!!"
We responded:
"Good Afternoon Isabel! We are so happy that you had a wonderful experience with Jahnese! We are grateful that she was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Arielle Oaks
April 4, 2025
5
out of
5
rating by Arielle Oaks
"I love State Farm they are amazing and they are very kind thank you jahnese humes"
We responded:
"Good Afternoon Arielle! We are so happy that you had a wonderful experience with Jahnese! We are grateful that she was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Justin Cook
April 3, 2025
5
out of
5
rating by Justin Cook
"Jahnese Humes was very helpful in changing my insurance plan over - Awesome Service!"
We responded:
"Good Afternoon Justin! We are so happy that you had a wonderful experience with Jahnese! We are grateful that she was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Sergio Mendiola
March 28, 2025
5
out of
5
rating by Sergio Mendiola
"Bundling information was read out clear to save monthly payments"
We responded:
"Good Afternoon Sergio! We are so happy that you had a wonderful experience with us! We are grateful that we were able to assist you with your auto insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
beautybychichi
March 27, 2025
5
out of
5
rating by beautybychichi
"Loved the support and help I got today! Car insurance is not my specialty but they made the process super easy,"
We responded:
"Good Evening Beautybychichi! We are so happy that you had a wonderful experience with us! We are grateful that we were able to assist you with your auto insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Joseph Griggs
March 23, 2025
5
out of
5
rating by Joseph Griggs
"In & Out! She was very helpful took no more than 40mins only because I gave her several vehicles to look up , informed me on the best plans, got me insured and was able to leave the dealership nice and happy. Insured by the best forget the rest! Thank you Ms.Tammy 🤍"
We responded:
"Good Evening Joseph! We are so happy that you had a wonderful experience with us! We are grateful that we were able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Darian Wes
March 17, 2025
5
out of
5
rating by Darian Wes
"INDIA IS AMAZING! I called her to get a quote and promised her I would call her back within a month and I did ! Her service is superior , she also explained and helped me get other benefits add on what else would benefits me outside of full coverage car insurance ! And I GOT A DEAL ! When I think of State Farm I think of the amazing customer service I was given by Tamara! She really cares to help and that’s hard to find specially with big companies like State Farm! Proud of customer !"
We responded:
"Good Afternoon Darian! We are so happy that you had a wonderful experience with India and I! We are grateful that you took the time out to express your experience. I’m glad our office was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Champaign Allen
March 13, 2025
1
out of
5
rating by Champaign Allen
"Choose an agent's office who's staff won't lie to you about discounts, specifically how you, the client, will be billed. 03/12/2025, Thanks for the response. I was definitely told that if I don't continue with my death policy there were no other options for a bundle discount. Truth is, I am now receiving a discount on vehicle and home insurance. So if not lie, perhaps non accurate sounds better. Secondly, I was told that if I choose to pay my bill early I have to provide my payment through this office. Not accurate, one time payments, auto pay, and scheduled payments can all be paid securely on statefarm's website."
We responded:
"Good Afternoon Champaign! I don’t see you as a previous or recent customer of ours. This is definitely a false review. However, feel free to reach out to me directly if you’d like to discuss. Lying is a huge accusation that doesn’t occur in my office! There may have been situations of misunderstandings but we don’t tolerate lies or false accusations being stated in reference to our office. We wish you well. Peace be with you! Best Regards, Tamara Thompson Insurance Agent Houston, Tx"
Sharun Cooper
March 11, 2025
5
out of
5
rating by Sharun Cooper
"Jahnese Humes gave excellent customer service. She very patient and answered all my questions and concerns. She has Great knowledge of insurance matters. Thank you Jahnese!"
We responded:
"Good Afternoon Sharun! We are so happy that you had a wonderful experience with Jahnese! We are grateful that she was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Marina Rivera
March 3, 2025
5
out of
5
rating by Marina Rivera
"I have had excellent care from India, J. They have been knowledgeable,patient and helped me through the whole insurance journey"
We responded:
"Good Afternoon Marina! We are so happy that you had a wonderful experience with India! We are grateful that she was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Savannah Carethers
February 24, 2025
5
out of
5
rating by Savannah Carethers
"I really appreciate the experience with Jahnese will spoken explained everything to where I felt comfortable about choosing this insurance thank you."
We responded:
"Good Evening Savannah! We are so happy that you had a wonderful experience with Jahnese! We are grateful that she was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
BONELESS
February 21, 2025
5
out of
5
rating by BONELESS
"Thank you Jahnese Humes for the excellent costumer service. Glad to be back with State Farm !"
We responded:
"Good Evening Boneless! We are so happy that you had a wonderful experience with Jahnese! We are grateful that she was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Don Brewster
February 18, 2025
5
out of
5
rating by Don Brewster
"India Roberts was outstanding to work with on getting our Insurance needs set up. I highly recommend this firm"
We responded:
"Good Morning Don! We are so happy that you had a wonderful experience with India! We are grateful that she was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Paula D.
February 18, 2025
5
out of
5
rating by Paula D.
"India was very nice and really helpful and answered all of my questions. She helped me find auto insurance and renters insurance. I didn't get frustrated at all. It was a great experience today ☺️. Thank you India."
We responded:
"Good Morning Paula! We are so happy that you had a wonderful experience with India! We are grateful that she was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Patricia
February 11, 2025
1
out of
5
rating by Patricia
"Poor customer service. This location is very interested in sales. Once you've purchased the policies that you need with no interest in additional policies, the office staff is dismissive and suddenly not knowledgeable."
We responded:
"Good Evening Patricia! Feel free to reach out to me directly so you can elaborate on who you specifically spoke too who was dismissive and not knowledgeable. Everyone in my office is licensed and trained to assist customers with any concerns. I’d like to understand your experience in more detail. Best Regards, Tamara Thompson, Insurance Agent Houston, Tx"
Olivia Baugh
February 10, 2025
5
out of
5
rating by Olivia Baugh
"Very nice covered everything. Jahnese Humes.Thank you so much."
We responded:
"Good Evening Olivia! We are so happy that you had a wonderful experience with Jahnese! We are grateful that she was able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"