State Farm® Insurance Agent Tamara Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jacki K
November 12, 2024
5
out of
5
rating by Jacki K
"Excellent service and follow up"
Jayla Broussard
November 5, 2024
5
out of
5
rating by Jayla Broussard
"Excellent customer service. Super sweet and kind and extremely patient and knowledgeable about the different policies."
We responded:
"Good Afternoon Jayla! Thank you for your review. We strive to do the best we can by our customers. We are always here to help and we really appreciate your business. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Ross S.
October 11, 2024
4
out of
5
rating by Ross S.
"Jahnese did a great job quoting us"
We responded:
"Good Afternoon Ross! Thank you for your review. We strive to do the best we can by our customers. We’d love to receive a 5 ⭐️ review from you instead of 4 ⭐️’s. We are always here to help and we really appreciate your business. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Red Cortez
October 9, 2024
5
out of
5
rating by Red Cortez
"I recently had the pleasure of working with India at Tamara Thompson’s State Farm insurance agency for my auto insurance needs, and I couldn't be more satisfied with the service I received. India was incredibly knowledgeable, patient, and attentive to my specific needs. She took the time to explain all my options in detail and helped me find the best coverage at a competitive rate. Her professionalism and dedication to customer service were evident throughout the entire process. I highly recommend India to anyone looking for a reliable and trustworthy State Farm insurance agent. 10/10 would definitely recommend!"
We responded:
"Good Afternoon Red! Thank you for your review. We strive to do the best we can by our customers. We are always here to help and we really appreciate your business. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Richhomiejuan 11
September 24, 2024
5
out of
5
rating by Richhomiejuan 11
"They’ve made getting car insurance so easy! I would highly recommend them when shopping around!"
We responded:
"Good Afternoon Juan! We are so happy to have you as a Valued Customers of ours! We are grateful that we were able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Thomas Tillman
September 20, 2024
5
out of
5
rating by Thomas Tillman
"Good Customer Service and very helpful! I’ve been with Tamara since 2020 and her office is amazing. They always explain my policies in detail and protect me for all of my business insurance and cars, life, and health. Jahnese is excellent and has always be extremely patient when I don’t understand something."
We responded:
"Good Afternoon Thomas! We are so happy to have you as a Valued Customer of ours! We are grateful that we were able to assist you and that you are pleased with Jahnese and our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
G. Gater
September 18, 2024
5
out of
5
rating by G. Gater
"Great, people. Each person in the office is so caring. Most of all, they take their time to help you understand what going on with your insurance. Please go to them for all your State Farm insurance need."
We responded:
"Good Morning G. Gater! We are so happy to have you as a Valued Customer of ours! We are grateful that we were able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Janet De La Cruz
September 11, 2024
5
out of
5
rating by Janet De La Cruz
"I love the service here, and prices. Jahnese is an excellent agent is always professional, and fast with quotes and very informative, she explained all the coverages and limits, so im well informed and certain of what i will purchase. also let's me know all discounts they offer, give me great rates, love to refer my friends here"
We responded:
"Good Afternoon Janet! We are so happy to have you as a Valued Customer of ours! We are grateful that we were able to assist you and that you are pleased with Jahnese and our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
LILLIANA CERVANTES
September 11, 2024
5
out of
5
rating by LILLIANA CERVANTES
"Amazing staff, absolutely recommend 10/10 customer service !!"
We responded:
"Good Morning Lilliana! We are so happy to have you as a Valued Customer of ours! We are grateful that we were able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Shakeera Cox
September 11, 2024
5
out of
5
rating by Shakeera Cox
"I had such a wonderful experience with my agent her name is India I had just switched over to the state of Texas she gave me a quote one day I was steady shopping a round to find the not only the best quote but the best policy as well!!! & she explained everything detail by detail even tho i called her back a million times she never got aggravated with me she has great customer service even when I arrived at the store & met her i felt so welcomed to State Farm i felt like family the whole staff was nice to me & my little terrible 1yr old😂everyone helped out when i visited they laughed they were kid friendly it’s definitely a 10/10 I would recommend this location any day thanks again!!!"
We responded:
"Good Morning Shakeera! We are so happy to have you as a Valued Customer of ours! We are grateful that India was able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Zakiyyah Muhammad
September 11, 2024
5
out of
5
rating by Zakiyyah Muhammad
"Very pleased with the exceptional service from Tamara Thompson's State Farm agency! Tamara has been very professional, knowledgeable and helpful in guiding me the best plan for my needs. Her team is also professional and has made efforts finding me the best rates and discounts. I highly recommend!"
We responded:
"Good Morning Zakiyyah! We are so happy to have you as a Valued Client of ours! We are grateful that we were able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Michael King
September 10, 2024
5
out of
5
rating by Michael King
"Spoke with Tamara's team regarding home and auto policy quotes. Customer service was great!! Jahnese and Josh were both very patient to answer my questions and assist me"
We responded:
"Good Morning Michael! We are so happy to have you as a Valued Customer of ours! We are grateful that Jahnese and Josh were able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Kaay Htx
September 10, 2024
5
out of
5
rating by Kaay Htx
"Answered all my questions and concerns! Explain everything to me very well! Great service. Thank you."
We responded:
"Good Morning Kaay! We are so happy to have you as a Valued Customer of ours! We are grateful that we were able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
P Jake
September 3, 2024
5
out of
5
rating by P Jake
"Awesome service!! Jahnese at the Tamara Thompson Statefarm insurance agency was very helpful and immediately helped me with securing insurance for my vehicle. By the end of the call my insurance cards were sent to me and I was fully insured. She paid attention to the details I needed and provided options for other insurance products that would benefit me! Thank you for securing a price for my insurance that was half the cost of Allstate! Looking forward to being a longtime customer!"
We responded:
"Good Afternoon P Jake! We are so happy to have you as a Valued Customer of ours! We are grateful that Jahnese was able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Azure Gomez
July 24, 2024
1
out of
5
rating by Azure Gomez
"UPDATE: I've now received an email from the office about a past due payment when, again, I cancelled everything last month & even contacted corporate to cancel. In response to the response - I know it takes time to process. When I called corporate, those changes had never been put in at all & the phone agent finally began processing things for me. I had never had an issue with State Farm until I had to use an in-person agent. I bought a new car and it took weeks of me calling regularly to get my vehicle updated with Tamara's office. I moved and changed my renter's policy address last month and that was never updated. I cancelled both auto and renters on the 13th, and they only processed my auto cancellation, even though I confirmed three times both policies were cancelled. When I could finally speak to a corporate agent, that's when I was able to get anything changed, but my address STILL was not updated an entire month later, even though I had called with the new one and emailed it. I will never return to State Farm after using Tamara as my agent. And no, I don't want anyone reaching out to me to fix things. I'm fed up with trying to talk to y'all."
We responded:
"UPDATE RESPONSE: Sorry Azure but that is false information! Your policies were in fact cancelled effective when you requested it. We wish you well! Good Morning Azure! I’m so sorry about your bad experience at my office. I was not aware of this issue and I wish that I was so I could’ve addressed your concerns myself. Upon speaking to Aemie our Customer Service Manager about your concerns she forwarded an email that was sent to you 06/13 addressing your concerns and was very apologetic. I have forwarded you this email I’m referencing. When we put through the request to our Service Department they work in date order and they’ve been quit behind on service request. We can’t physically make the change happen automatically, it goes through a department who handles our request to process them. I’ve never personally spoken to you which I wish I had to appease your situation. We wish you well. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Jessica Williams
July 18, 2024
5
out of
5
rating by Jessica Williams
"I have had a time with all the storms and craziness happening in Houston lately and of all things my home insurance was due to cancel. One of the best decisions I made was working with Tamara and her team. Not only did they get me a great policy for my home I was able to lower my car insurance and use the extra funds to add more into my families life policies. When I say they are the best it’s an understatement. Thanks for your knowledge and expertise!!!"
We responded:
"Good Afternoon Jessica! We are so happy to have you as a Valued Customer of ours! We are grateful that Jahnese was able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Ana Garcia
July 1, 2024
5
out of
5
rating by Ana Garcia
"My husband & I love Ms. Tamara’s Office . The team lead Jahnese has been exceptional in helping us with our claim ! Very patient, knowledgeable & dedicated. We recommend this location to anyone !"
We responded:
"Good Morning Ana! We are so happy to have you as a Valued Customer of ours! We are grateful that Jahnese was able to assist you and that you are pleased with our office. We strive to assist with all of your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Amiya R
March 11, 2024
5
out of
5
rating by Amiya R
"Tamara and her team always provide excellent service with a smile! She went above and beyond to ensure I received the best coverage deals. Highly recommend!"
We responded:
"Good Evening Amiya! We are so happy to have you as a Valued Customer of ours! We are grateful that we were able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
John Ekott
February 12, 2024
5
out of
5
rating by John Ekott
"Great service, very helpful in adding my new car to the policy. Spoke with Josh who was very attentive and diligent in following up and making sure everything was done"
We responded:
"Good Afternoon John! We are so happy to have you as a Valued Client of ours! We are grateful that we were able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Daniel Coleman
January 29, 2024
5
out of
5
rating by Daniel Coleman
"Tamara was very helpful and provided a wealth full of knowledge regarding my insurance and financial service options. I truly appreciate her and her Team!"
We responded:
"Good Morning Daniel! We are so happy to have you as a Valued Client of ours! We are grateful that we were able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Gerald Wilbon
January 18, 2024
5
out of
5
rating by Gerald Wilbon
"Great agent, very helpful whenever I need assistance. Can’t ask for more"
We responded:
"Good Morning Gerald! We are so happy to have you as a Valued Client of ours! We are grateful that we were able to assist you with your insurance needs! We are always here to help and we really appreciate your business; thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Stuff
January 5, 2024
4
out of
5
rating by Stuff
"Great insurance to so business with. And its blacks owned💪🏾 Ill be the 1st to say BLK bussniess don't provide good service but they did🤎"
We responded:
"Good Morning Stuff! Thank you for your kind words and we’re happy we were able to assist you with your insurance needs. Any reason for only 4 instead of 5 stars ⭐️? We really appreciate your business! Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Spanky Woods
October 20, 2023
5
out of
5
rating by Spanky Woods
"Tamara and her Team were so professional and kind to me and my family. Thank you for providing value for my auto, life, and disability needs. I know me and my family are well protected. We will be sending all of our family and friends to them."
We responded:
"Good Afternoon Spanky! Thank you for your kind words and we’re happy we were able to assist you and your family with your auto, life, and disability needs. We really appreciate your business! Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Ilsys Mejía
October 2, 2023
1
out of
5
rating by Ilsys Mejía
"No contestan los teléfonos"
We responded:
"Hi IIsys! I don’t see you as a current customer of ours. Please contact me with the name of the policyholder on file. We recommend that when are lines are tied up due to the volume of calls; to leave a voicemail and you will receive a call back at our earliest convenience. My Team just assured me that there was no message left from you with the name associated with your Google account. Monday’s are extremely busy coming off of the weekend. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"
Shauna Maxey
September 11, 2023
5
out of
5
rating by Shauna Maxey
"I needed full coverage auto insurance, and my daughter referred me to Darion Roquemore at State Farms. Darion was very professional. I called him from the dealership on a Sunday, his day off, and he had Tamara Thompson go into their office to assist me with full coverage insurance while I was at the dealership. Her customer service was great, and she was also very professional. She explained my policy to me, and she spoke very clearly. I did my research before I finally decided to go with State Farms for my auto insurance, and by far, they quoted me the cheapest rate. So thank you, State Farms!!!!!!!!!"
We responded:
"Good Afternoon Shauna! We are always here to help and assist you with all of your insurance needs; even after hours. We really appreciate your business and thank you for your kind words. Best Regards, Tamara Thompson Insurance Agent, Houston, Tx"